View All Your Reporting In One Place:
- Track customer phone calls
- Track contact form submissions
- Track reviews across Yelp, Google and more
- See how your website is showing up on Google
- And many more tracking / reporting options
How It Works
When you become a customer of MLO, we will create a reporting dashboard for you that houses all of your information in one place. In the dashboard, you can see important information such as phone calls, contact form submissions, website traffic and more. It will take a few days for us to set everything up, but as soon as your dashboard is ready, you will receive a confirmation email containing your login information.
Once you have your login information you can use this URL to access your dashboard: https://clients.moreleadsonline.com/
The first part of your dashboard you will see as soon as you login is the Lead Reporting section. This section gives a summary of all your leads generated by MLO. You can see a break down of calls, form submissions, and more. One thing you may notice about your phone calls is that it will say New Leads Generated. We get this number by listening to your phone calls every month to determine which calls are leads and which are not.
Towards the middle and bottom of this section you can see phone calls / form submissions by date as well as the source of your leads.
Calls & Forms
The next section of the primary dashboard will give you specific call and form information. Here, you can see each individual call and form submission. You can listen to calls, see who called, see whether it was their first time calling you, see whether you answered that call, and see if we tagged it as a lead. For contact forms, you can read each form submission and see if it was the first time a customer reached out to you. This gives you a great opportunity to drill down on each individual lead and gather any important information.
Reviews are an essential part of any local business, and it’s important to always know what customers are saying about you online. Because of this, we track your reviews across all major review websites such as Google, Yelp, Facebook, and more. See all your review information in one place right here in the reviews section. Take a look at total reviews, where the reviews are coming from, and read the details of each individual review.
If MLO is running your Google Ads account, you can see all that information right here. See your cost per click, cost per lead, how many leads you are getting, and much, much more.
If you still have questions, thoughts or concerns about your dashboard, please reach out to your account manager. We are always happy to help, no matter the problem, big or small.